About the Role
We are seeking a talented and dynamic Thai national to join our team as a Restaurant Manager. The ideal candidate will be fluent in English and possess exceptional communication skills to interact with local expats and provide a superior level of customer service.
Responsibilities:
Front of House Operations Oversight: Take charge of all front of house operations, ensuring smooth and efficient service delivery. Coordinate with the resident chef to ensure seamless coordination between kitchen and dining areas.
Customer Service Excellence: Uphold a high standard of customer service by leading by example. Interact with patrons, handle feedback, and resolve any issues promptly to ensure an exceptional dining experience.
Team Management: Recruit, train, and motivate a team of staff to deliver top-notch service consistently. Provide ongoing support and guidance to ensure staff members are equipped to meet performance standards.
Scheduling and Administration: Maintain up-to-date staff schedules, ensuring adequate coverage at all times. Monitor staff performance and implement disciplinary measures when necessary.
Hygiene and Cleanliness Standards: Ensure the restaurant maintains impeccable standards of cleanliness and hygiene at all times. Conduct regular inspections and implement corrective actions as needed.
Menu and Promotions: Oversee menu systems to ensure accuracy and attractiveness. Work with the marketing team to keep social media platforms updated with the latest activities and promotions.
Flexible Working Hours: Work six days a week with the flexibility to set your own hours. Adapt to the needs of the restaurant to ensure smooth operations during peak times.
if you're passionate about delivering exceptional dining experiences and have what it takes to lead a dynamic team, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our restaurant and delighting our customers with unparalleled service.
Requirements
Fluent in English with excellent communication skills.
Proven experience in a similar role within the hospitality industry.
Strong leadership and team management abilities.
Exceptional customer service skills with a keen eye for detail.
Ability to work under pressure and in a fast-paced environment.
Knowledge of local expat community and cultural sensitivities preferred.
About the Company
Family-friendly restaurant and bar nestled next to Lake Mabprachan!